Privacy Policy
We understand the importance of trust and therefore we value your amount of trust in us. In order to respect that trust, Poornatah adheres to all the ethical standards in gathering, using, and safeguarding any information that you provide to us to the best of our knowledge. Poornatah, is a venture of UrbanTract India Private Limited. is a leading media company, incorporated in India. Poornatah aims to deliver 100% to its customers by bringing and collaborating learners and creators from different places. Privacy Policy explains the use of Poornatah as a platform for learning something new, WWW.POORNATAH.IN (Website) and the other associated applications, courses, services offered and managed by the company.
We request you to read the below mentioned privacy policy (‘Policy’) carefully before using the Website, our services and products. Your use of the Website or services in connection with the Application, Website or products (‘Services’), or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.
General User Information
1.) We assure you to not to display, sell, share or rent any personal information of your’s to any third party, until and unless, we have been expressly authorized by you either in writing or electronically to do so. Further, we will not use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by Poornatah will only be in connection with the provision of agreed services and products and this Privacy Policy.
2.) Periodically, we may reveal general statistical information about Poonatah users, such as number of visitors, number and type of goods and services purchased, etc. This will not have any identifiable information of any user but will only display the progress of our website or the platform provided to our users.
3.) We may change our Privacy Policy as per the needs therefore, to assure that you are informed about the same, we might send you the mail to go through the Privacy Policy to avoid any malpractices.
4.) Poornatah will occasionally send email notices or contact you to communicate about our services, products and benefits, as they are considered an essential part of the services/products you have chosen. We will do so by informing you prior to contacting.
5.) We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
Automatically Collected Information
In addition, the website/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the website/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide.. These companies do not retain, share, store or use personally identifiable information for any other purpose.
Personal Information
1.) By Personal Information it means and includes all the information that can be linked to a specific individual or to identify of any individual, such as name, address, mailing address, telephone number, email ID, etc.
2.) When you browse through Poornatah, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer/ mobile phone or Internet service provider [ISP] you are using, and anonymous site statistical data.
Use of Personal Information
1.) We use personal information to provide you with services and products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
2.) We also use your contact information to send you offers based on your previous preferences and interests. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Poornatah.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. But for your information, some of our features and services may not function properly if your cookies are disabled.
Links to Other Site
Our site provides links to other third party websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites, and you are solely responsible for visiting such third party websites.
Security
Poornatah has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Your Consent
We believe that, every user of our Website/Services/products must be in a position to provide an informed consent prior to providing any Information required for the use of the Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Refund & Cancellation Policy
We would never like you leaving us and by the terms “we”, “us”, “our”, “Company” and “Poornatah” refer to Urban Tract India Private Limited. The terms “Site”, “this website” refers to www.Poornatah,in
1.) If, as a Student, you wish to cancel a confirmed enrolment made via the Site, after enrolment to the Course, the cancellation policy contained in the applicable Listing will apply to such cancellation provided that no refund will be made in respect of tuitions already provided. Our ability to refund the Course Fees and other amounts charged to you will depend upon the terms of the applicable cancellation policy and financial charges applicable in case of course payment through No Cost EMI options. Details regarding refunds and cancellation policies are available via the Site.
2.) Poornatah will refund the Course Fees paid by the Student for such enrolment to the applicable Student pursuant to the Payments Terms which shall not exceed the total amount paid by the Student.
3.) If the Creator is not able to serve you due to some unexpected circumstances, then you may not receive a reply from Mentor. In such situations, you’ll be refunded the full amount paid.
